Client Care
How to Order
Order online or on WhatsApp — both are confirmed personally by our team.
Option one
Order online
Choose your piece
Explore the collection and open the piece you love.
Select your size
If the piece comes in sizes, choose yours. Not sure? See the Size Guide.
Add it to your cart
Add as many pieces as you like.
Continue to checkout
Open your cart and continue to checkout.
Enter your details
Your name, phone number, delivery address and area.
Review your total
Your total includes the $4 delivery fee.
Place your order
You will receive an order number straight away.
We contact you
Our team contacts you to confirm your order before dispatch.
Confirm the details
Your pieces, total, delivery details and payment method.
Receive your order
Usually within 2–3 working days after order confirmation, delivered Monday to Saturday.
Not sure of your size? Size Guide
Option two
Order on WhatsApp
Prefer to talk it through? Tap “Order on WhatsApp” on any piece — its name, price and your size are written into the message for you. You can also:
- Send us the piece you would like
- Tell us your preferred size
- Ask about sizing or availability
- Confirm delivery and payment details with our team
One confirmation, either way
Whether you order online or on WhatsApp, every order goes through the same personal confirmation before it is dispatched.
An order is final only once our team has confirmed it with you. Until then you may cancel it; once confirmed, it can no longer be cancelled.
Payment is by Cash on Delivery or Whish Money — arranged with our team, in US dollars or Lebanese pounds.